PPAL values those who have direct lived experience raising a child with significant mental and behavioral health challenges and gives hiring preference to individuals who have this direct lived experience.

Parent/Professional Advocacy League is a small but impactful nonprofit organization working to make things better for children with emotional, behavioral and mental health needs and their families. Based in Boston and Worcester, PPAL works with families across the state who need help navigating services in behavioral health, juvenile justice and education. We work in close partnership with other community and state agencies with the goals of supporting families, nurturing parent leaders and improving systems.

Family Support Specialist

Boston Office

The Family Support Specialist (FSS) is responsible for providing support to families that increases their ability to find and obtain services for their children and families. The FSS, after training and orientation, will provide family-to-family support, education, advocacy, coaching, information, referrals and follow-up to families. The FSS will also help educate and empower families so that they can more effectively advocate for themselves.
In addition, the FSS will help identify the training needs of families and assist in coordinating PPAL’s training program.

The FSS MUST have experience that is gained by parenting or care giving a child or youth with emotional, behavioral or mental health needs. This position is located in the Boston office.

Must have access to transportation and driver’s license. Spanish Bilingual Preferred
30 hours/week, includes benefits
Flexible work schedule
Salary commensurate with experience. Salary range $15-19 per hour.

Click here to read a more in-depth job description and qualifications: Family Support Specialist Boston Office

To apply, send  a cover letter and resume to info@ppal.net. Please include a brief description of your personal or family connection to mental health, if any, in the cover letter.  


PPAL is an Equal Opportunity Employer.  Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.